The possibilities and perils of AI in the health insurance industry: An explainer and research roundup


"As artificial intelligence infiltrates virtually every aspect of life, more states in the U.S. are seeking to regulate (or at least monitor) its use. Many are passing legislation, issuing policy rules or forming committees to inform those decisions. In some cases, that includes health insurance, where AI holds great promise to speed and improve administration but also brings potential for peril, including racial bias and omissions inherent in formulas used to determine coverage approvals. "We’ve created this guide to help journalists understand the nascent regulatory landscape, including proposed state laws; which regulators are compiling and issuing guidelines; and what researchers have learned so far."


Rachel Layne

Published By:

The Journalist's Resource


June 4, 2024