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AI Chatbots and Mental Health: How To Report Responsibly on a New Risk

September 16, 2025 @ 2:00 pm - 3:00 pm EDT

“Artificial intelligence-powered chatbots can provide round-the-clock access to supportive ‘conversations,’ which some people are using as a substitute for interactions with licensed mental health clinicians or friends. But users may develop dependencies on the tools and mistake these transactions for real relationships with people or true therapy. Recent news stories have discussed the dangers of chatbots’ fabricated, supportive nature. In some incidents, people developed AI-related psychosis or were supported in their plans to commit suicide.

“What is it about this technology that sucks people in? Who is at risk? How can you report on these conditions sensitively? Join moderator Karen Blum and an expert panel, including psychiatrists John Torous, M.D. (Beth Israel Deaconess Medical Center); Keith Sakata, M.D. (UC San Francisco), and Mashable Senior Reporter Rebecca Ruiz, to learn more.”

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Organizer

  • Association of Health Care Journalists